In order to get the best performance and long term reliability from your materials testing machines, as well as making sure you comply with relevant health and safety regulations, you should ensure that your equipment is regularly serviced and maintained.
Overview
Phoenix offers a range of options, from basic annual servicing, through to a full ongoing programme including changing of consumable items, such as filter elements and hydraulic oil, and monitoring and reporting of the system’s condition, hoses, accumulators, and servo valves as required.
If your test machine is used regularly, our expert engineers recommend that your machine is tested and calibrated annually. This ensures that your machine continues to function efficiently, providing you with accurate and reliable test results. Without regular maintenance test machines may experience servo valve blockages, oil leaks, or even complete failure of parts and components. This can then lead to lengthy downtime of the machine until the issue is resolve, which can become extremely costly, as well as delaying important projects and deadlines.
We can help you avoid these issues with our comprehensive range of preventative maintenance services, emergency call-out visits, and replacement or repair of parts and components.
- Annual servicing and calibration contracts for one or several machines
- Preventative maintenance with replacement consumables (oil, filter elements, hoses)
- Intermediate maintenance checks to keep your machine in good working order
- On site training for maintenance techniques
- Operator and software training on dedicated Phoenix machines and control systems
- Oil monitoring systems to measure and report oil and contamination levels
Maintenance and Operator Training
Maintenance Training
For customers who have engineering capability, but wish to have training on the correct preventative maintenance techniques and intervals, we can offer training to your engineers. Our maintenance training programme covers general maintenance and system checks, such as checking the system for damage, blockages and faulty components. Training for preventive maintenance can be provided either at your site or at our own Phoenix site.
Operator Training
If you have recently purchased a Phoenix test machine, we offer operator training at your site to allow engineers to get the full use of their new system. Our operator training programme covers a number of topics including how to look after your test machine and general maintenance checks, and health and safety features of your machine, such as interlocks and emergency stops.
We will guide you through the software features of our Alpha Digital Control system, including how to load samples correctly into the machine, and how to set your tests up to achieve accurate and reliable results. Our training programme also offers advanced operator training on our software packages, allowing you to get the full use of your new control system.
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If you would like to know more about Service and Calibration, please download our brochure.
Service & Calibration
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Oil Monitoring
Where customers have multiple machines on a single hydraulic ring main, Phoenix can fit an oil monitoring system that can automatically measure and report levels of water or particle contamination in the oil.
Although ring mains and the frames themselves should all be fitted with filters, oil monitoring can give an invaluable early indication of a problem on part of the system and protect the rest of the machines, saving you lengthy downtime and the risk of contamination throughout the system.
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Or you can call us on +44(0)1384 382 253
Accreditations
Rolls Royce Technical Approval for High Temperature and Environmental Testing
The Design, Manufacture, Commissioning, Maintenance and support of Materials Testing Machines. ISO 9001 - ISO 14001 - OHSAS 18001, Cert. No. 15997-QMS-001
