Phoenix Materials Testing Limited is committed to protecting and respecting your privacy.
You do not need to give us any personal information to use most of this site. However, if you would like to benefit from certain special services, you will need to provide us with some information. It is important to Phoenix that you are reassured that the information which you provide to us is used fairly and held securely. This notice explains our online information practices and the way your information is used on this site.
We do not collect personally identifiable information about you- such as your name, address, telephone number, fax number, email address etc unless you choose to submit your details in one of the following areas of the site or email us directly:
- Request a call back
- Career Opportunities
- Submit Your CV
- Online Recruitment Forms
- Enquiry Forms
- Register with Phoenix
- Online ordering/support
We do automatically collect certain non-personally identifiable information when you visit our site, such as the type of browser you are using, the type of operating system you are using and the domain name of your internet service provider.
We use information held about you in the following ways:
- Marketing Phoenix products and services
- Market research and statistical analysis
- Administrating customer orders
- Assessing your application for sponsorship/employment
If you are an existing customer, we will only contact you by electronic means with information about goods and services similar to those which were the subject of a previous sale to you.If you are a new customer, we will contact you by electronic means only if you have consented to this.We will use our reasonable efforts to maintain the security of your information.By using our site, you consent to our storage and use of your information for the purposes set out above.
Phoenix Materials Testing Limited
Unit 8, The Wallows Industrial Estate
Fens Pool Avenue
We reserve the right to revise this policy or any part of it from time to time. Please review the policy periodically for changes.
Cookies and IP Addresses
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser, and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies can be used by web servers to identity and track users as they navigate different pages on a website and to identify users returning to a website.
Cookies may be either "persistent" cookies or "session" cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
- Essential Cookies
These cookies are essential for the running of our websites. Without the use of these cookies parts of our websites would not function, these are typically used within contact forms or the secure login section of our site.
- Analytical Cookies
We use these types of cookies to monitor the usage of our website. These cookies provide us with information that helps us provide a better service / product to our customer, they also identify any areas that may need maintenance.
- Third Party Cookies
We may also track IP addresses. An IP Address is a number that can identify an Internet Service Provider and country location. It cannot provide personal information.
You are not obliged to accept cookies and may modify your browser so that it will not accept cookies. The browser you use allows you to see cookies and control their use.
You can control them by allowing them, deleting them individually or deleting all of them. You can also set your browser to not accept cookies altogether. If this option is selected, you should be aware that many websites will not function properly or at all. It may be possible to set your browser to not accept cookies and ask for your consent before each cookie is set on your device. This gives you control over what is set on your device, however has the drawback of slowing down your browsing experience.
There are different levels of control too. You are able to prevent just third party cookies being deployed, effectively opting out of behavioural advertising, and some even allow you to block specific companies you do not wish to deploy a cookie, instead of selecting all companies.
In order to manage your cookies, please select your browser from the list below and follow the instructions:
How To Prevent Online Behavioural Advertising
The "Your Online Choices" page provided by the Internet Advertising Bureau (IAB), provides an easy way to opt out of behavioural advertising from each (or all) of the networks represented by the IAB.
Some more useful information about Cookies
More information about cookies can be found at the following websites:
If you are an existing customer we will keep you informed of our latest news, products and services.
When you give us your personal information, we will give you an option to receive additional on-going marketing communications from us.
We do not sell our customer data to other companies.
All of our marketing communications will have a method to unsubscribe. You may also exercise your right to opt out for marketing purposes at any time by contacting us by one of the methods explained at the end of this notice.
Your personal information will be disclosed where we are obliged or permitted by law to do so. If you post or send offensive or objectionable content anywhere on or to any of our websites or otherwise engage in any disruptive behaviour on any of our websites, we can use the information that is available to us about you to stop such behaviour. This may involve informing relevant third parties such as your employer and law enforcement agencies about the content and your behaviour.
How to contact us
By email: [email protected]
By telephone: +44 (0)1384 382 253
By mail: Phoenix Materials Testing Ltd, Unit 8, The Wallows Industrial Estate, Fens Pool Avenue, Brierley Hill, West Midlands, DY5 1QA.